Privacy Policy

Privacy Policy

 

Effective: August 12, 2024

 

About Us

 

“We”, “us” or “our” means Jessica's Sweets, with its
principal place of business located at Unit 20 Forge Trading Estate, Mucklow
Hill Halesowen West Midlands GB B62 8TP.

 

About This Privacy Policy

 

Your privacy is important to us, so we’ve developed this
Privacy Policy, which explains how we collect, use, and disclose your personal
information. We collect personal information when you use our website(s),
mobile apps, and other online and offline products, services and experiences
(collectively, the “Services”). Please take a moment to read through this
Policy in its entirety.

 

If you have any questions, concerns or complaints regarding
this Privacy Policy or how we use your personal information please contact us
via e-mail at jessicassweetsonlineuk@gmail.com.

 

What Personal Information We Collect and How We Collect
It?

 

We collect personal information that you provide directly to
us:

 

Contact information. If you sign up to receive our
newsletter, emails, or text messages from us, we will collect your name, email
address, mailing address, phone number, and any other information needed to
contact you about the Services.

 

Payment information. To order products or services through
the Services, you will need to provide us with payment information (like your
bank account or credit card information). Please note that your financial
information is collected and stored by a third party payment processing
company. Use and storage of that information is governed by the third party
payment processor’s applicable privacy policy.

 

Survey information. You may provide us with other personal
information when you fill in a form, respond to our surveys or questionnaires,
provide us with feedback, participate in promotions, or use other features of
the Services.

 

How We Use Your Personal Information?

 

We use the personal information we collect for the following
reasons:

 

To
send you our newsletter, or other information or marketing about our
Services that you think may be of interest to you.

To
reply to your questions, inquiries, or customer service requests or to
send you notices, updates, security alerts, or support and administrative
messages.

To
provide you with information about the Services that you request from us
or which we feel may interest you.

To
monitor and analyse trends, usage and activities in connection with our
Services and to improve the Services.

To
facilitate contests, sweepstakes and promotions, and to process entries
and provide prizes and rewards.

To
detect, investigate and prevent fraudulent transactions and other illegal
activities on the Services and to protect the rights and property of us
and our customers.

To
carry out our obligations arising from any contracts entered into between
you and us, including for billing and collection.

 

How We Share Your Personal Information?

 

We may share your personal information in the following
ways:

 

With
vendors, consultants, and other service providers who process your
personal information on our behalf when they provide services to us, for
example data analytics, research, marketing and financial services.

In
connection with, or during negotiations of, any merger, sale of company
assets, financing or acquisition of all or a portion of our business by
another company.

 

We may be legally required to disclose or share your
personal information without your consent in some circumstances, for example to
comply with a court order or law enforcement. In such circumstances, we will
only disclose your personal data if we have a good-faith belief that such
sharing is required under applicable legal obligations.

 

Your Marketing Choices

 

When you sign up for a promotion like a sweepstakes, or
subscribe to our newsletter or marketing/promotional messages, we use your
personal information to help us decide which products, services and offers may
be of interest to you.

 

We will send marketing messages to you if you have asked us
to send you information, bought goods or services from us, or if you provided
us with your details when you entered a competition or registered for a
promotion. If you opt out of receiving marketing messages, we may still send
you non-promotional emails. We will ask for your consent before we share your
personal information with any third party for their direct marketing purposes.

 

You may unsubscribe from marketing messages through a link
we include on messages we send you. You can also ask us to stop sending you
marketing messages at any time by contacting us at:
jessicassweetsonlineuk@gmail.com.

 

Retention of Your Data and Deletion

 

Your personal information will not be kept longer than is
necessary for the specific purpose for which it was collected.

 

When we decide how long we will keep your information we
consider the amount, nature, and sensitivity of the personal information, the
potential risk of harm from unauthorized use or disclosure, why we need it, and
any relevant legal requirements (such as legal retention and destruction
periods).

 

The foregoing will, however, not prevent us from retaining
any personal information if it is necessary to comply with our legal
obligations, in order to file a legal claim or defend ourselves against a legal
claim, or for evidential purposes.

 

International Transfers

 

We will ensure that any transfer of personal information to
countries outside of the United States will take place pursuant to the
appropriate safeguards.

 

Changes to This Privacy Policy

 

From time to time, we have the right to modify this Privacy
Policy. We’re likely to update this Privacy Policy in the future and when we
make changes. Please come back and check this page from time to time for the
latest information on our privacy practices.

 

Contact Us

 

If you have questions or concerns about the information in
this Privacy Policy, our handling of your personal information, or your choices
and rights regarding such use, please do not hesitate to contact us at:

 

Jessica’s Sweets

Unit 20 Forge Trading Estate, Mucklow Hill Halesowen West
Midlands GB B62 8TP

jessicassweetsonlineuk@gmail.com

Cookie Policy

This is the Cookie Policy for Jessica’s Sweets, accessible from https://jessicassweets.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies, please read “What Are Cookies”.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookiesIf you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookiesWe use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookiesThis site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookiesThis site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Forms related cookiesWhen you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookiesIn order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Cookies Policy Template Generator and the Privacy Policy Template Generator.

However if you are still looking for more information then you can contact us by clicking the button below

Contact Us