FAQ's

FAQ

Find the most frequently asked questions below.
  • We currently ship all over the UK, Scottish Highlands & some international countries. We hope to ship further soon!

  • Orders placed after 12pm Monday -Friday will be dispatched the next working day (please note that Saturday and Sunday is not a working day). The delivery time from when your parcel is dispatched depends on the shipping option you choose.

  • We use EVRI and Royal Mail services. We also offer a Click & Collect option from our stores including: Jessica's Sweets Worcester, Jessica's Sweets Hereford, Jessica's Sweets Cheltenham, Jessica's Sweets Gloucester & Captain Kandy Weston Super-mare

  • Our office is open Monday to Friday 9:00am - 5:30pm. Any emails sent to us will be replied to within 2 working days.

  • Yes! If we offer personalisation on a product you will be given the option before adding it to your basket